[sf-lug] Sonic: Re: Inexpensive Internet provider in Brisbane?

Tony Godshall togo at of.net
Sat Feb 26 19:08:00 PST 2022


https://www.sonic.com/business

On Sat, Feb 26, 2022 at 5:23 PM Michael Paoli
<Michael.Paoli at cal.berkeley.edu> wrote:
>
> Been a couple years since I checked, but,
> last I checked on Sonic fiber,
> Once Sonic has fiber to the building (or maybe even neighborhood block?),
> it's a one-size-fits-all residential service offering and they won't even
> provide/offer any other service offerings.
> And ... their residential fiber ...
> there are no options for any static IPv4 addresses.
> So ... if you wanna be a good little consumer of sucking information
> from The Internet, they'll well let you do that ... but if you
> actually want to run servers ... nope, forget it.
> Anyway, that's at least what I got from 'em a couple years ago
> when I checked.  Fast sure, but servers ... nope.
> So, yeah, that was a no-go for my situation,
> as I run DNS servers, web servers, mail and list servers, ...
>
> > From: "Alan Swithenbank" <alans at cuervo.stanford.edu>
> > Subject: Re: [sf-lug] Sonic: Re: Inexpensive Internet provider in Brisbane?
> > Date: Sat, 19 Feb 2022 01:38:13 +0000 (UTC)
>
> >
> > Yes. If you can get sonic fiber, don't hesitate. Best
> > service I've ever had.
> >
> > Alan Swithenbank
> >
> >
> > On Fri, 18 Feb 2022, Tony Godshall wrote:
> >
> >> I only hear good things about sonic fiber.  My neighborhood won't get
> >> it, apparently, because utilities are required to go underground now
> >> and that's prohibitive.  (I actually got an answer from Dane Jasper on
> >> this after years of hearing nothing beyond the order form bait and
> >> switch to DSL offer)
> >>
> >> On Thu, Mar 26, 2020 at 5:15 PM Zach Hanna <chezbut at gmail.com> wrote:
> >>>
> >>> Generally i greatly recommend Sonic, especially if you can get
> >>> bonded VDSL, or their fiber.
> >>> They are way, way, way less congested than Comcast or any cable
> >>> provider, regardless of opinions about the 'value proposition' of
> >>> the rated connection speed...actual throughput during peak times
> >>> is what matters to me.
> >>>
> >>>
> >>> On Thu, Mar 26, 2020 at 2:59 PM maestro <maestro415 at gmail.com> wrote:
> >>>>
> >>>> Indeed...
> >>>> Was going to reference that as well but hadn't gone to see the
> >>>> current 'status'.
> >>>>
> >>>>
> >>>> 'm......' >>>
> >>>>
> >>>>
> >>>> message ends.
> >>>> __________________
> >>>>
> >>>> On Wed, Mar 25, 2020 at 6:47 PM Tony Godshall <togo at of.net> wrote:
> >>>>>
> >>>>> Or you could get your internet from space soon.
> >>>>>
> >>>>> https://www.teslarati.com/spacex-starlink-fcc-permit-consumer-internet/
> >>>>>
> >>>>>
> >>>>>
> >>>>> On Tue, Mar 24, 2020, 2:51 PM Tony Godshall <togo at of.net> wrote:
> >>>>>>
> >>>>>> MonkeyBrains works great for us, except for the times the
> >>>>>> windowwashers on the building down the hill knocked their equipment
> >>>>>> off.
> >>>>>>
> >>>>>> Much better than Comcast, 30% cheaper for the same downstream
> >>>>>> bandwidth, and symmetrical upstream.
> >>>>>>
> >>>>>> Of course if we could get fiber in our building, I'd go for that.
> >>>>>>
> >>>>>> On Tue, Mar 24, 2020 at 12:03 PM maestro <maestro415 at gmail.com> wrote:
> >>>>>>>
> >>>>>>> WE had a very shitty experience with 'monkey brains' and would
> >>>>>>> very strongly recommend against giving them
> >>>>>>> a penny and/or any validation.
> >>>>>>> Crap customer service, subcontracting to
> >>>>>>> installers/maintenance who 'claim' to have 0 info when on-site
> >>>>>>> [not their fault in our cases].
> >>>>>>> Subcontractors tell them things are needed and they totally
> >>>>>>> ignore them.
> >>>>>>> People with accounts call them and no one answers the phone(s)
> >>>>>>> and don't return calls.
> >>>>>>> Their customer service and wifi service was independently
> >>>>>>> audited [non-public report] and received a complete fail in
> >>>>>>> every aspect.
> >>>>>>> They say they're going to provide hardware to areas of
> >>>>>>> properties then don't.
> >>>>>>> Their mission was [uncertain current locales] to kiss-ass to
> >>>>>>> get into properties and get their hardware up on roofs then
> >>>>>>> they turn rude,
> >>>>>>> non-responsive, unprofessional, and do a complete 180 with
> >>>>>>> customer service.
> >>>>>>> Opt-out.
> >>>>>>>
> >>>>>>>
> >>>>>>> 'm......' >>>
> >>>>>>>
> >>>>>>>
> >>>>>>> message ends.
> >>>>>>> __________________
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> On Tue, Mar 24, 2020 at 10:15 AM Todd Hawley
> >>>>>>> <celticdm at gmail.com> wrote:
> >>>>>>>>
> >>>>>>>> It appears from looking at their coverage map that
> >>>>>>>> MonkeyBrains offers service in Brisbane.
> >>>>>>>> That might be an alternative if Sonic doesn't pan out.
> >>>>>>>>
> >>>>>>>> -th
> >>>>>>>>
> >>>>>>>> On Tue, Mar 24, 2020 at 9:41 AM aaronco36 <aaronco36 at sdf.org> wrote:
> >>>>>>>>>
> >>>>>>>>> Quoting Michael Paoli <Michael.Paoli at cal.berkeley.edu> :
> >>>>>>>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >>>>>>>>> Sonic - from my research this past December, and at least
> >>>>>>>>> for residential,
> >>>>>>>>> if Sonic has fibre to the building, that's all that they'll
> >>>>>>>>> offer for any
> >>>>>>>>> new service.  No static IPv4, and other limitations on it
> >>>>>>>>> ... but it has
> >>>>>>>>> bandwidth.
> >>>>>>>>> Sonic still does DSL, and I'm guestimating they'll offer it for new
> >>>>>>>>> service if there's still no fibre to the building.  I didn't price it
> >>>>>>>>> (there's fibre to my building), but I'm guessing the price is
> >>>>>>>>> reasonable(ish?) for their DSL.
> >>>>>>>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>> And directly from the 'Check Availability' quote from
> >>>>>>>>> Sonic's Residential
> >>>>>>>>> page https://www.sonic.com/residential using a pair of residential
> >>>>>>>>> addresses in SF's Sunset District :
> >>>>>>>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
> >>>>>>>>> One Service Available
> >>>>>>>>>
> >>>>>>>>> RECOMMENDED
> >>>>>>>>> Internet + Home Phone
> >>>>>>>>> Your internet speed: 20 Mbps
> >>>>>>>>>
> >>>>>>>>> 'Your price'$40/MO
> >>>>>>>>> Save $10 for 12 months
> >>>>>>>>>
> >>>>>>>>> Regular price: $50/mo
> >>>>>>>>> Get $10 off Sonic service for first 12 mos
> >>>>>>>>>
> >>>>>>>>> Internet delivered over AT&T's network using one
> >>>>>>>>> Fiber-to-the-Node data
> >>>>>>>>> line, plus one home phone line.
> >>>>>>>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>> Would the 'Check Availability' probes revealing that Sonic
> >>>>>>>>> could deliver
> >>>>>>>>> Internet "over AT&T's network" mean that "there's still no
> >>>>>>>>> fibre to the
> >>>>>>>>> building" (as Michael P wrote above) for these particular
> >>>>>>>>> Sunset District
> >>>>>>>>> customers, that Sonic would have to rely upon AT&T's pre-existing
> >>>>>>>>> "Fiber-to-the-Node" data line, and that therefore the quoted 20 Mbps
> >>>>>>>>> Internet speed is that of lower-end DSL speeds, yes?
> >>>>>>>>>
> >>>>>>>>> Please feel free to elaborate upon this :-)
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>> ((No, I did _not_ (yet) scope out Sonic's Internet service
> >>>>>>>>> provisions in
> >>>>>>>>> Brisbane or Daly City! ))
> >>>>>>>>>
> >>>>>>>>> -A
> >>>>>>>>>
> >>>>>>>>> aaronco36 at sdf.org
> >>>>>>>>> ----------------------------
> >>>>>>>>>
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> >>>>>>>>
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> >>>>>>>
> >>>>>>> --
> >>>>>>>
> >>>>>>> ~the quieter you become, the more you are able to hear...
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> >>>>>>
> >>>>>> --
> >>>>>> --
> >>>>>> Best Regards.
> >>>>>> This is unedited.
> >>>>>> This message came out of me
> >>>>>> via a suboptimal keyboard.
> >>>>
> >>>>
> >>>>
> >>>> --
> >>>>
> >>>> ~the quieter you become, the more you are able to hear...
> >>>>
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> >>
> >>
> >> --
> >> --
> >> Best Regards.
> >> This is unedited.
> >> This message came out of me
> >> via a suboptimal keyboard.
> >>
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-- 
--
Best Regards.
This is unedited.
This message came out of me
via a suboptimal keyboard.



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