[sf-lug] Answers at Ubuntu.com

Grant Bowman grantbow at ubuntu.com
Wed Mar 23 21:09:20 PDT 2011

Hi Ken,

Thank you very much for your summary. I'm having a hard time following
where you are contributing your work and where others might go to do
what you have done and/or support you in your work.  Here are some
URLs that come to my mind when reading your description:


http://launchapd.net - questions sections of various source and binary packages.



I appreciate the efforts you are making and invite you to participate
with the http://ubuntu-california.org team which has IRC discussions
on freenode.net in #ubuntu-us-ca channel (24x7 discussion, Sun 7PM
meetings every other week) and share with our mail list.
https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-ca I would be
happy to do what I can to help you in your efforts. There are many
different ways to contribute to Ubuntu. Local Communities like the
California Team are designed to "help groups of Ubuntu fans and
enthusiasts work together in regional teams to help advocate, promote,
translate, develop and otherwise improve Ubuntu. Our worldwide network
of LoCo teams is providing a strong backbone to our already vast and
extensive Ubuntu community." https://wiki.ubuntu.com/LoCoTeams


Grant Bowman <grantbow at ubuntu.com>

On Wed, Mar 23, 2011 at 5:32 PM, jim <jim at systemateka.com> wrote:
> thanks __much__ ken!
>    i'm at noisebridge, waiting for the start of the
> linux discussion group (wed 6 to 8 PM), and i'll
> definitely share your note with them.
> On Wed, 2011-03-23 at 16:33 -0700, Ken Shaffer wrote:
>>  When I mentioned to Jim at a recent SFLUG meeting that I was spending
>> some time at the Ubuntu site helping out people who have problems, he
>> suggested I write up a note for the mailing list -- others may be
>> interested, both as a way to find answers to questions and to offer
>> their expertise to others.
>>     I've always been aware of the "bugs" section at the ubuntu.com
>> site, but have never looked much at the two support sections:  1)the
>> web based community support and 2)the mailing list for technical
>> questions.  Much to my surprise, the two are apparently totally
>> separate entities, each requiring their own login.
>>    The last few months, I've started to  spend more time at the
>> ubuntu.com site helping out in the "technical answers system" (From
>> www.ubuntu.com, click on the support tab, then the "Techincal Answers
>> System" link). Here, people can post technical questions about Ubuntu
>> or applications and get help from other users.  The questions are
>> categorized for quick search filtering.  Support groups, both formal
>> and informal, tend to form around the categories.  Mostly I respond to
>> installation or wireless setup problems -- the first hurdles for new
>> users interested in getting a working Ubuntu system.  Help is welcome
>> from anyone, but before formally joining a support team, you need to
>> generate a gpg key and sign the code of conduct.
>>    I also find the technical questions section is a pretty good place
>> to learn alternate ways of dealing with a variety of problems I
>> encounter on an Ubuntu system.  When others are asking about a problem
>> which you also have, you might pick up a workaround, or even decide to
>> file a bug report.
>> Ken Shaffer
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