[sf-lug] SF-LUG (list) for ... (was: Re: SF-LUG meeting notes for Monday 18 March 2019)
Rick Moen
rick at linuxmafia.com
Fri Mar 22 14:59:29 PDT 2019
Quoting Michael Paoli (Michael.Paoli at cal.berkeley.edu):
> Some people like telling stories. ;-)
> Some even like listening to / reading them.
> "Let me tell 'ya 'bout the time I went to New Orleans in
> the Summer of '64. ..." (No, I didn't, but ...)
>
> Just sayin'.
Stories are absolutely wonderful and always appreciated, so they should
be encouraged. However, there are a couple of specific reasons why
story-telling so often goes badly wrong when used to diagnose & fix
technical problems:
1. They're told from fading recolleciton, after the fact.
2. The story-teller risks omitting crucial details or getting them wrong.
Thus, it's common, if using a tell-a-story-after-the-fact approach and
_not_ giving contemporaneous data, to go off on wild goose chases.
Which is why, as I said in the essay 'How to Ask Questions the Smart
Way', I wrote that diagnosticians are like Missourians: Their motto
should be 'Show me.'
And, in that particular, the advantage of a copied/pasted session
collecting data using basic, reliable command-line utilities is that
it's complete and accurate, no 'Oh, I forgot that.'
> Purpose of [L]UGs, and (specific) list(s)? Well, "it depends".
Of course.
But they wouldn't exist if it weren't for sharing knowledge and solving
problems.
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