Internet Service - repairs / service / reliability

[Michael Paoli]

Individual results/experience can and will vary with service and
reliability - even with the same ISP.

In my personal experience, I've found:

Raw Bandwidth - absolutely friggin' rocks.  Costs a bit more, but darn
worth it.  Also, no clue as to how they are on supporting folks that
aren't so familiar with what they're doing or attempting to do with
DSL, IP, operating system networking configuration, etc.  But if you
know what the heck you're doing, well, ... Raw Bandwidth certainly well
knows what they're doing, and how to do it well.

AT&T - meh, varies.  Cheap (as in $$), reliability so-so, service
quality can and does vary quite a bit (most of the time at least
adequate/satisfactory, but by no means does it always measure up even
to that mediocre of level).

Others I don't have direct personal experience with, though I've
generally quite heard for good Linux-friendly, Raw Bandwidth and Sonic
are generally one's best bets locally (not necessarily in that order).
And if one wants cheap DSL, AT&T can be made to work with Linux, but
for all intents and purposes they don't and won't support it - but that
doesn't mean one can't set it up and use it anyway ... with some
moderate hoops to jump through and minor "tricks" and the like (set it
up for someone in SF not too many years ago - with just Linux ... and
mostly some User-Agent manipulation to fib to AT&T about operating
system to make it through their websites - and minor reverse
engineering their "this is how you set it up for <such-and-such
non-Linux operating system>" into the needed generic technical bits of
configuration to be done on the customer side of the DSL line).

> From: "Daniel Gimpelevich" <daniel at gimpelevich.san-francisco.ca.us>
> Subject: Re: Internet Service - Repairs
> Date: Wed, 21 Jan 2015 11:10:13 -0800

> On Tue, 2015-01-20 at 16:15 -0800, Tom Tt wrote:
>> Do the other Internet Service Providers do the same?  Probably so.
>
> Sonic does. DSLExtreme was unable to when I was a customer.