[sf-lug] Tenderloin Computer Help Day! What a Blast!

pmpope pmpope at gmail.com
Sat Mar 21 16:13:36 PDT 2009 

I have had such a great time helping the people and meeting this group.
Not only was I able to put faces with names, I was also able to put
issues with machines. To be able to interact in this fashion with the
casual user has been quite inspiring. I am interested in becoming
involved (& hopefully ingrained) into this Lug for many upcoming actions
and discussions.

Everyone seems very approachable. Christian, Lx, & Scott have all made
this experience quite enriching. & of course,... all the 'customers'
really livened things up. I really could see that there are more people
in general public seeking these solutions & the sf-lug is able to
accommodate.

Peace
PMPope

On Sat, 2009-03-21 at 12:00 -0700, sf-lug-request at linuxmafia.com wrote:
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> Today's Topics:
> 
>    1. Reminder! Tomorrow is the Tenderloin Computer Help Day	event
>       (Christian Einfeldt)
>    2. tech help day at st. anthony's (Lx Rudis)
>    3. Re: tech help day at st. anthony's (Christian Einfeldt)
>    4. Re: tech help day at st. anthony's (Christian Einfeldt)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Fri, 20 Mar 2009 13:59:49 -0700
> From: Christian Einfeldt <einfeldt at gmail.com>
> Subject: [sf-lug] Reminder! Tomorrow is the Tenderloin Computer Help
> 	Day	event
> To: sf-lug <sf-lug at linuxmafia.com>
> Message-ID:
> 	<4b5781040903201359r6bafd57dk98b2078f1fea4f30 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> hi,
> 
> Just a reminder that there will be another Tenderloin Computer Help Day
> tomorrow, Saturday, March 21, 2009, from 9:00 a.m. to 2 p.m. at 150 Golden
> Gate Avenue between Jones and Leavenworth
> 
> http://www.computerhelpdays.org/tenderloin-computer-help-days.html
> 
> In the past, we have had good turn-out from the Linux crowd, but this time
> we would like to also ask people to take a moment to sign up in advance, at
> the links provided at that page.  Thanks either way for considering my
> request!  The announcement of the event at the above-linked page is as
> follows:
> 
> **************
> 
> Tenderloin Computer Help Days
> 
> Network Ministries, St Anthony Foundation and other Tenderloin agencies
> strive to increase technology use by offering computer classes and labs. But
> many Tenderloin residents may have old or obsolete computer equipment and
> software is often too expensive.
> 
> Event goals:
> 1. To create a community of computer users in the Tenderloin,
> 2. Make Clients more comfortable in mainstream society
> 3. Make technology and computer repair culturally and financially accessible
> 
> At this event, volunteers provide free technical support, demonstrate and
> install open source operating and virus protection software and provide
> one-on-one computer and Internet tutoring.  rticipants will register in
> advance for whatever services they need.
> 
> 1. Hospitality - Greet participants and direct them to the appropriate
> activity;
> 
> During the event, volunteers greet people on the street and invite them to
> come up to the event. Volunteers then meet people at the top of the stairs
> and ask a few questions about their needs for the event. Repair needs are
> referred to the Repair Room. Workshop are directed to a classroom. Others
> are directed to the computer stations in the computer lab for more
> information and individual attention.
> 
> Volunteers are needed to set up and refresh refreshments for the volunteers
> and participants, to welcome volunteers and participants and to direct
> participants to the appropriate activity. Volunteers may also be asked to
> distribute information about the event to people outside the event.
> 
> 2.  Tech Triage and Tech Support - Provide simple technical support for
> existing computers sign up here
> 
> The Tech Triage volunteer matches incoming users with the
> technicalvolunteers best suited to help them.  Each participant makes an
> appointment in advance. When they make their appointment and repair request,
> they are interviewed for basic information about their problem, the
> specifications of their machines, and operating systems (if known). When the
> participant arrives for their repair appointment, the Tech Triage volunteer
> quickly assesses the broad outlines of the user's needs, and sends them to
> most suitable available tech volunteer for those problems.
> 
> If the problem cannot be solved with the resources at the event, the Triage
> Volunteer may provide other options or solutions for their problems. The
> Tech Triage Volunteer must be familiar with Windows and Linux-based
> operating systems and PC-based hardwared and software. Friendly, outgoing
> and bi-lingual preferred.
> 
> Tech support volunteers work with computer problems that may include:
> 
> 1.   Hardware and software problem diagnosis
> 2.   Installing and demonstrating software updates and trouble-shooting
> hardware problems
> 3.   Installing and demonstrating anti-virus and privacy protection software
> 4.   Performing simple repairs to existing personal computer equipment.
> 
> Volunteers bring items that would help in the repair of PC's. For example:
> * tools such as screw drivers and needle nose pliers
> * install CDs (OSes, virus scanners, etc)
> * blank CDs
> * spare computer parts (old HDs, power supplies, cables, etc)
> * And anything else they think may be useful
> 
> 3.  One-on-one Tutoring and Advice - Provide one-on-one tutoring to
> demonstrate how to browse the Internet to find useful information and
> resources. sign up now
> 
> Volunteers work one-on-one with Tenderloin residents to demonstrate software
> and online resources that will help with their daily lives. Topics are
> determined by the clients and their interests. Possible topics include job
> search and casual labor resources, how to set up an email account, online
> GED or other classes, Internet safety, how to make a simple flyer, and
> additional training opportunities. No previous teaching or training
> experience necessary - just patience and enthusiasm.
> 
> Producer, The Digital Tipping Point
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> ------------------------------
> 
> Message: 2
> Date: Sat, 21 Mar 2009 08:57:47 -0700 (PDT)
> From: Lx Rudis <lx_rudis at sbcglobal.net>
> Subject: [sf-lug] tech help day at st. anthony's
> To: sf-lug at linuxmafia.com
> Message-ID: <806002.64800.qm at web82706.mail.mud.yahoo.com>
> Content-Type: text/plain; charset=us-ascii
> 
> 
> hi gang.
> 
> i'm down here with christian at 150 golden gate avenue and we are waiting to open the doors to the public.  
> 
> we've got four stations set up with ubuntu in the back, and are anticipating a fair amount of interest in the OS.  
> 
> as mentioned last week, sf-luggers are encouraged to come down and participate, your help will definitely be appreciated!  
> 
> we'll be open from 10am until 2pm.
> 
> thanks!
> 
> lx
> 
> p.s.: i just overheard one of the volunteers say something about getting "...lots of donuts"  :)
> 
> 
> 
> 
> 
> ------------------------------
> 
> Message: 3
> Date: Sat, 21 Mar 2009 09:02:08 -0700
> From: Christian Einfeldt <einfeldt at gmail.com>
> Subject: Re: [sf-lug] tech help day at st. anthony's
> To: lx_rudis at sbcglobal.net
> Cc: sf-lug at linuxmafia.com
> Message-ID:
> 	<4b5781040903210902v6f108929qc7253231431a55ac at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> hi,
> 
> On Sat, Mar 21, 2009 at 8:57 AM, Lx Rudis <lx_rudis at sbcglobal.net> wrote:
> 
> >
> > p.s.: i just overheard one of the volunteers say something about getting
> > "...lots of donuts"  :)
> >
> 
> It's true!  We are swimming in donuts!  LOL
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> ------------------------------
> 
> Message: 4
> Date: Sat, 21 Mar 2009 09:14:12 -0700
> From: Christian Einfeldt <einfeldt at gmail.com>
> Subject: Re: [sf-lug] tech help day at st. anthony's
> To: sf-lug <sf-lug at linuxmafia.com>
> Message-ID:
> 	<4b5781040903210914k31f289e6ga4cf3ddf06a3a139 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Here is a video showing what the Tenderloin Computer Help Day is all about!
> 
> http://is.gd/okCo
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> End of sf-lug Digest, Vol 40, Issue 21
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