[sf-lug] Buying Ubuntu Support from Canonical not as smooth as running the Operating System!

jim stockford jim at well.com
Sat Oct 6 08:26:42 PDT 2007

    SF-LUGers: beware of reply-all to this message thread.
this was cross-posted to various groups around the world,
so your reply-all will get stuck on any mailing lists of which
you're not a member.
    i, jim, over-excitedly approved these non-member postings,
my apologies.

On Oct 5, 2007, at 4:34 PM, Martin Owens wrote:

>> In reverse chronological order...
>> * Based in UK (so no US hours?)
> You won't be surprised to hear the number of British people
> complaining about US companies not putting staff on at 4am in the
> morning.
>> * Don't accept our corporate American Express (AMEX)
> Well that is to do with the way AMEX take the piss, I wouldn't mind
> but you try doing a switch/meastro or electron/visa transaction from
> the uk on US websites; i mean seriously banks screw us so badly and we
> don't even flinch. Then again no one in the UK accepts AMEX so you
> might as well throw the thing away if you go on holiday.
>> * After all this, we had to fill out the order by hand and fax the
>> paperwork back to a UK fax number (no US number available)
> What the hell is wrong with that? are Americans allergic to the
> international community or is it just something that you have managed
> to breed in over the 400 years you've existed. Get over yourself, a UK
> based company is damn well going to have a uk phone number, uk times
> and yes even uk banking and credit clearance.
> See this is why Europeans don't like doing business in the usa,
> customers in America whine about everything being foreign and
> different.
> Regards, Martin
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