[conspire] OT: The 'Don't deal with crooks' rule, extended edition, in action
Ehud Kaldor
ehud.kaldor at gmail.com
Tue Mar 22 10:48:31 PDT 2011
While I do not disagree about emails, sending a paper letter would have
gotten some attention (after all, somebody did go through and opened it,
they might as well read it) to the form of "so sorry this was your
experience. We have improved since, and here's a 20$ gift card to Sears for
your trouble", and getting the same "we want you back!" __letter__ the
following month.
Probably a much better course of action would be to open a site for
complaints about Discover, and gathering a critical mass. Your information
is useless for the company as an individual as a glitch, and buying you with
a gift card and forgetting all about it is much cheaper.
On Mar 22, 2011 10:14 AM, "Rick Moen" <rick at linuxmafia.com> wrote:
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