hi,<br><br>I am wondering what the best method is for speaking with several lists at once on a topic that is of some time urgency. For example, in my work as a volunteer level one sys admin at our local public middle school in SF, I find that I am frequently in over my head, and occasionally I need help in solving a problem that is negatively affecting a teacher's ability to use FOSS in their classrooms. These teachers are largely tech phobic, and they assume that any problem we encounter with FOSS is some evidence of the fact that if its free (as in beer), then it must suck.
<br><br>It is my hope to achieve positive "brand" association for the specific FOSS apps we are using and FOSS in general. But it's sort of as if we are like Ginger Rogers to Microsoft's Fred Astaire -- we must do everything that Microsoft does, except backwards and in heels. If problems appear with Microsofts, simple end users like our teachers will grumble, but go right on purchasing Microsoft products. If FOSS products exhibit similar shortcomings, they click their tongues and say, oh, that stuff is free, you get what you pay for.
<br><br>In other words, I am saying that there are aspects to my situation that might warrant multiple posting, but I wanted to get some perspective from others. I am mostly working way above my skill level in my work at the school, and yet with the cooperation of this list and others and with help from lots of people who have visited the school and helped out, we have a relatively nicely working thin client lab and about 15 PClinuxOS boxes scattered throughout a few classrooms. We have been there for going on our third year now, and last year we graduated a class of 50 eighth graders who spent far more time in class with OOo than Microsoft Office. The kids are familiar with Linux and accept it. We are actually reaching hundreds of newbies with FOSS and achieving positive FOSS "brand" recognition. IMHO, that achievement is worth an occasional multiple post.
<br><br>So I have a couple of questions:<br><br>1) Assuming that I and others like users occasionally have a time crunch for solving a problem, what is the best way to get support from multiple lists for the same or similar question?
<br><br>2) Could the members here who are admins on this or other lists please explain why it is troublesome for admins when someone:<br> a) submits a post with two lists' addresses in the same email? <br> b) posts the same question to two or more lists in separate emails?
<br><br>With regard to a) above, I can see that the problem is having members hit the "reply all" button, but I'm just not understanding how this creates a problem for the admins *assuming* that it is not a wide-spread practice. It would seem to me that, in most cases, there will be, at most, one or two replies, and so the traffic is not too bad, again so long as the practice is not wide-spread.
<br><br>With regard to a) and b) above, I can see that users of both pinged lists have the incovenience of reading the subject header and maybe the first line or two of the same email twice, but that also does not seem like a problem *assuming* that the practice is not wide-spread.
<br><br>In other words, it seems as if there is occasionally a justification for either cross-posting or multiple posting, but I wanted to see what more experience posters and admins had to say about the subject.<br><br>Thanks.