[sf-lug] done: proposed: sf-lug.org. change registrar from joker.com to gandi.net

jim jim at well.com
Tue May 19 14:27:55 PDT 2020



Thank you, Michael.


On 5/19/20 6:31 AM, Michael Paoli wrote:
> And done.
> sf-lug.org registration transfer completed at 2020-05-19T12:34:23Z
> registration now doesn't expire until: 2022-07-02T21:17:47Z
> Glue Records updated by approximately: 2020-05-19T13:10:05Z
> before:
> ns0.sf-lug.org.         86400   IN      A       198.144.194.238
> ns0.sf-lug.org.         86400   IN      AAAA 2001:470:1f05:19e::3
> ns1.sf-lug.org.         86400   IN      A       198.144.194.238
> ns1.sf-lug.org.         86400   IN      AAAA 2001:470:1f05:19e::2
> after:
> ns1.sf-lug.org.         86400   IN      A       96.86.170.229
> ns1.sf-lug.org.         86400   IN      AAAA 2001:470:1f05:19e::3
> ns0.sf-lug.org.         86400   IN      A       96.86.170.229
> ns0.sf-lug.org.         86400   IN      AAAA 2001:470:1f05:19e::3
> Will update NS, etc. after TTL period.
> Also updated:
> https://www.wiki.balug.org/wiki/doku.php?id=sf-lug:resources_etc
> Currently: Jim Stockford, Michael Paoli, Al Whaley
> are holders of the "keys to the kingdom" (have access to update
> DNS delegation from registrar, transfer domain, etc.) for the
> sf-lug.org domain.
>
> references/exceprts:
>> From: "Michael Paoli" <Michael.Paoli at cal.berkeley.edu>
>> Subject: proposed: sf-lug.org. change registrar from joker.com to 
>> gandi.net
>> Date: Sun, 26 Apr 2020 00:33:00 -0700
>
>> proposed: sf-lug.org. change registrar from joker.com to gandi.net
>>
>> I'm proposing we change registrar for multiple reasons.
>> Most notably and annoyingly, joker.com is grossly unacceptable when it
>> comes to glue records.  For most any reasonably sane registrar on the
>> planet, updating glue records is a snap.  But oh no, not for joker.com
>> For most any sane registrar on the planet (e.g. gandi), simply provide
>> the updated IP address(es) into a web form, and boom, done
>> (notwithstanding teensy bit of latency for processing and DNS TTLs).
>>
>> Jim, if you want to deal with these jokers at joker.com and see if you
>> can get it fixed, have at it, here's what needs to be updated in the
>> glue data:
>> Change from:
>> ns1.sf-lug.org.         86400   IN      A       198.144.194.238
>> ns1.sf-lug.org.         86400   IN      AAAA 2001:470:1f04:19e::2
>> to:
>> ns1.sf-lug.org.         86400   IN      A       96.86.170.229
>> ns1.sf-lug.org.         86400   IN      AAAA 2001:470:1f05:19e::3
>> If it's not fixed within 10 days of this email/posting hitting the
>> SF-LUG list, I'll presume we're to proceed with change of registrar.
>> Note that it should NOT be necessary to change NS records of other
>> domain(s) (nor even sf-lug.org. itself) to fix the glue records as noted
>> above.
>>
>> Joker.com, on the other hand, seems to be completely and totally unable
>> to make changes to glue records, even via email request, if anything
>> whatsoever (at least per their claims) in the parent domain is still
>> using the NS and glue records.  So, e.g., as is our case, there are
>> other domain(s) (e.g. sflug.org) even with other registrar(s)
>> (e.g. godaddy.com), despite sf-lug.org being with joker.com, joker.com
>> will not allow us to change A/AAAA glue records for ns1.sf-lug.org. so
>> long as sflug.org (or any other <whatever>.org domain, and with whatever
>> registrar) is still using ns1.sf-lug.org. as NS.  I find that utterly
>> unacceptable.  It should NOT be necessary to do the ns1 ... ns0 ... ns00
>> ... dance to work around joker.com's incompetence ... and can't even
>> guarantee that such work around would be fully effective.  And that's
>> really quite a waste of resource (persons' time!), when it's not
>> necessary with a much more sane registrar.  Heck, just think, one could
>> hold any person's/organization's "glue" records "hostage" with
>> joker.com!  Just get/have a TLD with same parent at any registrar,
>> include the relevant NS as one of the NS records for said domain, and
>> the "victim" person/organization then can't change their glue record!
>> Way to go joker.com!
>>
>> I also find a lot of joker.com's services (and annoyances), and lack of
>> quality to be ... well, lacking for a registrar, especially when much
>> better can be had at comparable pricing - I just do not find Joker.com
>> worth the hassle/annoyance/limitations.
>>
>> references/excerpts:
>>
>> Notable issues/annoyances (see also further details/references further
>> below):
>> o damn near impossible to update glue records
>> o sucky whois/GDPR policy with no opt-out to allow to make public what
>>   ought generally be public
>> o general comparative lack of quality (e.g. much less useful/informative
>>   renewal notices, web interfaces plastered with with ads looks like a
>>   trip back to 1997)
>>
>> General comparative lack of quality:
>> http://linuxmafia.com/pipermail/sf-lug/2019q2/014183.html
>>
>> GDPR bungle on whois, etc.:
>> http://linuxmafia.com/pipermail/sf-lug/2019q2/013971.html
>>
>> Can't fix/update glue:
>> dig @$(dig +short org. NS | head -n 1) +norecurse +noall +answer 
>> +additional +authority +comment sflug.org NS
>> ;; AUTHORITY SECTION:
>> sflug.org.              86400   IN      NS      ns1.sf-lug.org.
>> ;; ADDITIONAL SECTION:
>> ns1.sf-lug.org.         86400   IN      A       198.144.194.238
>> ns1.sf-lug.org.         86400   IN      AAAA 2001:470:1f04:19e::2
>>
>> dig +noall +norecurse +answer ns1.sf-lug.org. A ns1.sf-lug.org. AAAA
>> ns1.sf-lug.org.         86400   IN      A       96.86.170.229
>> ns1.sf-lug.org.         86400   IN      AAAA 2001:470:1f05:19e::3
>>
>>> Date: Wed, 08 Jan 2020 19:55:37 -0800
>>> From: "Michael Paoli" <Michael.Paoli at cal.berkeley.edu>
>>> To: "Rick Moen" <rick at linuxmafia.com>
>>> Subject: Re: (forw) [volunteers] Your Joker.com Request has been 
>>> processed []
>>
>>>> From: "Rick Moen" <rick at linuxmafia.com>
>>>> Subject: (forw) [volunteers] Your Joker.com Request has been 
>>>> processed []
>>>> Date: Sun, 22 Dec 2019 03:08:20 -0800
>>>
>>>> Michael, I think you said you had problems getting a glue record
>>>> at Joker.com repointed to a new IP, right?  Turns out, the place you
>>>> do that is (after login to Joker.com customer account) toolbar item 
>>>> 'My
>>>> Joker', then 'My Nameservers'.
>>>
>>> Yeah, still can't get ns0.sf-lug.org. updated via Joker.
>>> Had it fully out'a there for well over (more than 2 days) the TTL,
>>> still can't get it out of being "registered custom nameservers" - what
>>> Joker calls the "glue" records in their interface.
>>> What they said earlier, was effectively it needs totally be out, before
>>> it can be removed ... that doesn't work ... even tried putting it
>>> back, deleting it, then updating the registered NS ... still fails:
>>> "This nameserver exists already. You can make use of it by simply
>>> assigning it to the domain."
>>> Not a huge deal ... as the work-around is the newly implemented
>>> ns00.sf-lug.org.
>>> Still annoying, though.
>>> Similar was no fuss no mess easy-peasy with Gandi - just put in the new
>>> IP address(es) - simply paste 'em in, one per line ... done.
>>> Joker lets one only put in a single IPv4 and a single IPv6 address - or
>>> only one of the two.  And makes it at best very difficult to change 
>>> the IPs.
>>> This is what they sent me earlier (and I also forwarded to you 
>>> earlier):
>>> ----- Forwarded message from Michael.Paoli at cal.berkeley.edu -----
>>>    Date: Tue, 17 Dec 2019 03:06:29 -0800
>>>    From: "Michael Paoli" <Michael.Paoli at cal.berkeley.edu>
>>> Subject: Fwd: [INF95131067] Re: [support][premium] [sf-lug.org]
>>>      To: rick at linuxmafia.com
>>>
>>> Ugh, and here's Joker's far less than ideal response on updating glue
>>> records - can't do it at all with their interface (or even them do 
>>> it for
>>> you!), without apparently deleting *all* references to the NS record!
>>>
>>> Ugh.
>>>
>>> Yup, we'll just keep piling up the reasons to switch from 
>>> Joker.com.  ;-}
>>>
>>> ----- Forwarded message from info at joker.com -----
>>>    Date: Mon, 16 Dec 2019 10:31:53 +0100
>>>    From: "Joachim Rolf" <info at joker.com>
>>> Reply-To: info at joker.com
>>> Subject: [INF95131067] Re: [support][premium] [sf-lug.org]
>>>      To: sflug.org at gmail.com
>>>
>>> Dear Sir/Madam,
>>>
>>> thank you for your email.
>>>
>>> It's only possible to delete a nameserver if it is not linked to any 
>>> domain.
>>> Please arrange, that the nameserver will not be used by a domain.
>>>
>>> If the mentioned nameserver is connected with a domain you must
>>> contact the owner or admin of these domain and ask them to remove the
>>> references.
>>>
>>> If you want to delete a nameserver please try:
>>>
>>> 1) Login to the Joker.com webinterface at:
>>> https://joker.com/?mode=mod_nserver&do_next=list_nservers
>>>
>>> with the account of the domain creator, or one of the additional
>>> granted domain permissions (Roles)
>>>
>>> 2) Please mark the selection box in front of the nameserver and use
>>> the "delete" button.
>>>
>>> If you are looking for information about changes of a domain or
>>> create/update the nameserver of a domain, please go to our FAQ at:
>>> https://joker.com/f/11
>>>
>>> Best regards,
>>>
>>> your Joker.com team
>>>
>>> -- 
>>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
>>>
>>> Please check out our FAQ: https://joker.com/f/1
>>> _________________________________________________________________________ 
>>>
>>>
>>>
>>> Joker.com is run by
>>> CSL Computer Service Langenbach GmbH
>>> DE-40549 Düsseldorf
>>> Germany
>>>
>>> https://joker.com
>>>
>>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
>>>
>>>
>>>
>>> ---- Original message ----
>>>
>>>> Date: 13.12.2019 5:17:34 [UTC]
>>>> User [KID]: sf-lug Client ID: 4035352
>>>> Subject: [support][premium] [sf-lug.org]
>>>> Domain: sf-lug.org
>>>> User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 
>>>> (KHTML, like
>>>> Gecko) Chrome/73.0.3683.75 Safari/537.36
>>>> Request:
>>>> How do I update DNS "glue" records? ("Register nameservers" / 
>>>> "register NS")
>>>> most specifically, for ns0.sf-lug.org,
>>>> I want to replace:
>>>> ns0.sf-lug.org. 86400 IN A 198.144.194.238
>>>> updating to new IPv4 with:
>>>> ns0.sf-lug.org. 86400 IN A 96.86.170.229
>>>> Your web GUI interface seems to give ability to add new "Register
>>>> nameservers"
>>>> / "register NS" (where you have your "glue" records
>>>> input),
>>>> but doesn't seem to give any way to remove them once there or to
>>>> update the IP
>>>> address(es) associated with them.
>>>> Can you please let me know how to do with with your web GUI
>>>> interface - or if
>>>> it can't be done there, please make that change (just the
>>>> IPv4 IP, the IPv6 isn't changing).
>>>> Thanks.
>
>
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