On Sun, 2018-04-15 at 08:22 -0700, John Strazzarino wrote: > Jim, > > Do you know what model modem she has? I think what I have is a cable > modem, I’ll get it today and provide a model number, if I can. > > John > > Sent from my iPad She would need an ADSL modem or router that supports G.DMT, not cable.