[sf-lug] Are there two different models of X1 Carbon 4th gen (upgradeable and non-upgradeable)?

[Michael Shiloh]

Yes, it did occur to me that the rep misunderstood what I meant by
customizable, so I restated it as "I can install more memory at home
myself"

I agree it's possible, but unlikely, that Lenovo maintains two
different system boards for this machine. If this were true, why have
we not heard about this before? That model has been out for almost a
year.

The mystery continues.

Thanks, Antonio, for your response.

On Fri, Dec 30, 2016 at 6:38 PM, Antonio Malcolm
<antonio.malcolm at gmail.com> wrote:
> Typically, I look for spec sheets/PDFs, in this situation, as I've found,
> much of the time, customer service folk (esp. on the sales side) are
> unreliable.
>
> Customizable usually means "we solder higher capacity memory to the board".
> Normally, soldering memory, vs slots, is a matter of maintaining a form
> factor (for size).
>
> Maybe Lenovo decided they could recoup the cost of maintaining two
> different, yet similar form factors for this machine? Doubt it, or this
> custom option the rep was speaking of is likely much more expensive than the
> normal option. Then again, I'm sure we've all been surprised by something,
> before.
>
>
> ~Antonio
>
> On Dec 30, 2016 18:13, "Michael Shiloh" <michaelshiloh1010 at gmail.com> wrote:
>
> This is crazy and I'm confused. Turning to you for some sanity check:
>
> You remember last week I raised the question of whether RAM and SSD
> could be upgraded on the X1 Carbon 4th gen. The prevailing evidence
> was that the RAM is soldered on to the motherboard, and that the SSD
> is socketed and can be changed by the user.
>
> However when I called sales support at Lenovo I was told that the RAM
> too was upgradeable, but only if I order the customizable option.
>
> What is the customizable option I asked? Sales support told me that if
> I select the "customize" option instead of one of the fixed
> configurations I get a physically different model that has a socket
> for the RAM instead of the RAM being soldered on to the board.
>
> I've never heard of this before, and I've spent quite a bit of time
> researching this product on websites and forums.
>
> What do you folks think?
>
> Michael
>
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