[sf-lug] Job Posting: VMware seeking experienced System Administrators
jim stockford
jim at well.com
Wed May 30 08:21:47 PDT 2007
Begin forwarded message:
> From: "Amanda Ford \(c\)" <aziswasser at vmware.com>
> Date: May 16, 2007 4:50:46 PM PDT
> To: <jim at well.com>
> Subject: VMware seeking experienced System Administrators
>
>
> Enterprise Technical Support Engineer
> Palo Alto, CA
>
> Job Description
>
> VMware develops virtualization infrastructure software that allows you
> to use multi-operating systems on one server The server virtualization
> market is expected to exceed $1Billion by 2007 and VMware has 90%+ of
> the market share.
>
> Currently we are seeking several talented individuals to join our
> Global Support Services organization at our Palo Alto headquarters as
> an Enterprise Technical Support Engineer. This is not your typical
> support organization! Here at VMware, our technical support engineers
> are System Administration experts. In this challenging role, you will
> be providing outstanding support to highly technical customers who are
> using VMware products. You will be working with a strong team of
> System Administrators and Technical Support professionals. In addition
> you will be developing in-depth knowledge of system administration,
> networking, and storage technologies. We have multiple openings and
> are seeking Level 1, 2, and 3 Support Engineers. This is an excellent
> opportunity to join a fast growing company and expand your technical
> skills and knowledge.
>
> Primary Responsibilities
> ◦ Responding to customer inquiries, primarily via telephone and email
> ◦ Resolving customer technical issues through diligent research,
> reproduction, and troubleshooting
> ◦ Collaborating with customers, other departments, venders and
> partners
> ◦ Reproducing customer issues in a lab environment
> ◦ Documenting all technical inquires, correspondence, research and
> resolutions
> Requirements
> ◦ At least 1-3 years experience providing Windows and UNIX/Linux
> technical support to customers
> ◦ Familiarity with the installation and configuration of Linux or
> UNIX operating systems, as well as Windows environments
> ◦ Familiarity with the setup and operation of TCP/IP networking in
> Windows or UNIX/Linux
> ◦ Outstanding verbal and written communication skills in English
> ◦ Good organizational, time management, and research skills
> ◦ Proven troubleshooting and problem solving skills in a technical
> environment
> ◦ Able to multi-task and manage changing priorities
> ◦ Good understanding of X86 hardware architecture
> ◦ College Degree in Computer Science, Electrical Engineering, Math,
> or equivalent work experience
> Additional Desired skills
> ◦ Enterprise environment exposure
> ◦ Familiarity with virtualization technologies and concepts or
> VMware products
> ◦ Experience in storage technology such as SAN, iSCI, NAS
> ◦ Experience with Active Directory
> ◦ Language skills in Portuguese, Spanish, French, etc.
> ◦ Familiarity with backup software and procedures
> ◦ Experience administrating network hardware such as Cisco routers
> and switches
> ***This is a full time employment opportunity with VMware, Inc. ***
> Interested candidates, please contact:
>
> Mandy Ford
> Recruiter, VMware, Inc.
> 650-842-9516
> aford at vmware.com
> Join my LinkedIn Network: http://www.linkedin.com/in/amandaford
>
>
> VMware is planning on going public at the end of summer so this is a
> rare
> opportunity to get into VMware pre-IPO.
> http://www.vmware.com/company/news/releases/S1.html
>
>
>
>
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