[conspire] "Lovely" Comcast Business

[Michael Paoli]

Speak of the which, today we have
(and still haven't gotten that text):

---------- Forwarded message ---------
From: Michael Paoli <michael.paoli at berkeley.edu>
Date: Sun, Oct 27, 2024 at 3:02 PM
Subject: Re: Comcast Business out again

Been back on-line for a fair bit now.  Though Comcast Business
promised (requested to be automatically sent) to send
text when the service is back up again, that text has yet to be received.
This of course does not surprise me.
http://linuxmafia.com/pipermail/conspire/2024-October/012856.html

On Sun, Oct 27, 2024 at 7:36 AM Michael Paoli
<michael.paoli at berkeley.edu> wrote:
>
> Now they're saying:
> We're working to resolve the issue by approximately 10/27/2024 10:00 PM (Pacific)
>
> Map also shows multiple spots with >2000 customers impacted.
>
> On Sunday, October 27, 2024, Michael Paoli <michael.paoli at berkeley.edu> wrote:
>>
>> Now they're saying:
>> expect the outage to be resolved by 12:00 PM on Sunday, October 27, 2024
>>
>> On Sunday, October 27, 2024, Michael Paoli <michael.paoli at berkeley.edu> wrote:
>>>
>>> Alas, they're working hard to not exceed two nines of availability.
>>>
>>> Failed bit before 12:10:59 A.M. local time.
>>>
>>> And checking their site ...:
>>>
>>> Service Interruption Detected in Your Area
>>> We're sorry that you're experiencing an outage. We're working to fully restore service as soon as possible and expect the outage to be resolved by 3:19 AM on Sunday, October 27

On Thu, Oct 24, 2024 at 12:20 PM Michael Paoli
<michael.paoli at berkeley.edu> wrote:
>
> So, I login, and I'm greeted with:
>
> Service Interruption Detected in Your Area
>
> We're sorry that you're experiencing an outage. We're working to fully
> restore service as soon as possible and expect the outage to be
> resolved by 2:00 AM on Thursday, September 19, 2024. Would you like to
> receive a text message when your service is restored?
>
> Note in particular the date.
> Does it give me some option or button or the like to dismiss that
> dialog/banner bit?
> No ... but it gives me an option button:
> YES, TEXT ME